内容简介:top crm vendor license revenur crm vendors ranked by license revenue crm aggregate revenue and maerket share by revenue type cem license reenue and market share by application type top six tas vendors by license revenue top five customer service and field service vendors by license revenue no portion of this report may be reproduced in whole or in part without the prior written permission of amr research any written materials are protected by united states copyright laws and internatioanal