内容简介：Business flexibility is the ability to react quickly to external, marketforce changes as well as internal strategic initiatives: n The degree to which a company has flexibility can be “make or break” in their ability to execute or even decide to go after opportunities n The insurance industry has not, in general, been able to invest in achieving a high degree of flexibility Today’s acceptable speed and flexibility is tomorrow’s failure - the bar needs to be raised, e.g. n Customize and quote products in minutes, not weeks n Make acquisition integration much more of a non-issue on the technology side n Be able to quickly enter/withdraw from new product/channel combinations
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