内容简介：STRATEGIC DESIGN The aim of strategic design is typically to significantly change the business process in one or more business units or functional areas. Capability elements may also be considered at points where they directly impact the business process. The engagement is staffed with a small team of practitioners who work on it for the entire duration. (Figures 5.1, 5.2) Figure 5.1 Strategic Design Activity Sets
Figure 5.2 Strategic Design Engagement Lifecycle
ACTIVITY SET 1.0 – SET COURSE The primary objective for this activity set is to develop the Statement of Work (SOW) for the engagement. The primary source of information for the Set Course activity set is the client sponsor(s) and persons they designate. All of the activities in this activity set are important and all of them should be completed. The typical duration for this activity set for a Strategic Design Engagement is between one and two weeks. The sequence of activities is not rigid and actually much of the work can be done concurrently.
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