内容简介：Supply Chain Management Information Systems (SCM IS) play an increasingly critical role in the ability of firms to reduce costs and increase the responsiveness of their supply chain. This paper develops an empirically supported model of the organizational capabilities enabled by SCM IS. The model integrates and enriches theoretical and empirical studies of competitive strategy, supply chain management, and interorganizational information systems. Evidence from an exploratory case study of three large firms in the electronics manufacturing industry is examined to build a bettersupported
theory of SCM IS capabilities. The findings suggest the organizational capabilities enabled by SCM IS can be conceptualized as the level of support provided for: operational efficiency; operational flexibility; internal
planning and analysis; and external planning and analysis. The theoretical
model furthers an understanding of SCM IS capabilities and is sufficiently
developed to permit operationalization for future studies
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