内容简介：客户从维护服务中可以获得 持续改进 预防性服务 突发性技术问题会给您造成巨大的经济损失。 因此您需要预防性服务来检测整个系统架构中潜在的瓶颈危机和系统停机。 SAP 上线检查的服务内容 申请SAP 上线检查 SAP建议客户在生产系统上线前3个月申请SAP上线检查 客户申请SAP上线检查的方法：建立XX-SER-TCC-GL Message 生产系统计划上线日期 系统版本、上线模块、系统名称（SID） 客户负责上线检查的联系人的名字、电话、Email SAP协调员与客户联系，确定上线检查的日期 SAP协调员寄出检查前客户必须完成的准备工作和服务条款 SAP 上线检查的准备（以“分析”为例） Before a Standard Support Service session can be performed, customers and partners must adhere to the following prerequisites: 1) Questionnaires for the session must be completed correctly and return to Service Delivery Team at least 3 days before the scheduled session date. Please download the questionnaire from Service MarketPlace. Kindly go to http://service.sap.com -> Inbox -> Status Tracking to download the Questionnaire. 2) All data of Service Connections in SAPNet - R/3 Frontend are correct and the same as the questionnaire's. 3) The System Administrator (or contact person for the session) must be available and reachable for Service Delivery Team. 4) Service Delivery Team can log on to that system via the remote connections. 5) Note 91488 must be fully implemented in the system at least 2 weeks before the scheduled session date. 6) To change session date, customer message must be created/updated at least 3 weeks before the scheduled session date. 7) This session will take 1 working day which is 8 working hours. If the session is delayed by any other circumstances other than SAP, Service Delivery Team will not extend the working hours for the delay. ......
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