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商务实用英语(给客户电话 )


加入日期:2005-10-28 17:00:56
[以商会友]会员:白冰叶子



a:good morning,abc trading.

b:this is lily chen from ni enterprises.i'd like to speak to mr braun.

a:is that robert brown or george braun?

b:er,george braun.

a:hold on,please.

b:thank you.



c:brown here.

b:hello,mr braun.this is lily chen from ni enterpreses.i gave you an e-mail last week about our product bike.

c:sorry,can you repeat your name,please?

b:yes.lily chen.

c:i'm sorry,ms chen.this is robert brown.i think you've got the wrong extension.

b:oh,could you put me through to mr george braun,please?

c:just a moment.





d:braun speaking.

b:is that mr george braun?

d:speaking.

b:ah.my name's lily chen.i gave an e-mail last week...

d:sorry,can you spell that,please?

b:c-h-e-n.lily chen.from ni enterprises.i gave an e-mail last week for our profuct bike.

d:oh yes,i remember.

b:and now i want to have the details with you...





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