1) oh! is (tom ) in ?
2) nice to meet you. i’m bill dillon.
3) nice day, isn’t it?
4) i’ll take all of them.
5) may i / could i speak to …?
6) is that … (speaking)? yes, it is
7) how is everything going?
8) have a nice trip.
9) this is … (speaking) .
10) looks like rain, doesn’t it ?

11) shall i open the window for you ?
12) hold on (for a moment), please./ just a moment, please. / wait a moment, please.
13) who is that? / can i ask who’s calling?
14) can you tell me the way to the nearest bus stop?
15) hi ! i’m judy drew.
16) why don’t you use a knife?
17) i’m afraid he/she isn’t here/ in right now.
18) can i take a message for you?
19) will you give him a message, please?
20) -does he /she have your number?

21) how about going for a walk?
22) the line is busy. i’ll try again later.
23) which is the way to the nearest post office?
24) i’ve lost a case , i wonder if it has been found.
25) may i use the telephone?
26) i can’t get through (to sb) . i’ll try again later.
27) take your time , please.
28) may i try it on ?
29) i just call to say …
30) wrong number!/ i’m afraid you’ve dialed a wrong number.

31) the line is bad./ it’s not a good line.
32) i want to have a look at… .
33) how much is it?
34) i can’t decide which to buy.
35) can you make it cheaper?
36) you are wanted on the phone.
37) i wonder if i could park here.
38) there is a call for you.
39) would you please not smoke here ?
40) you’re welcome.